The benefits of delivery notifications and read receipts is that phone-tag is practically eliminated, with the result that workflows are streamlined and productivity is increased. (TigerConnect’s secure app for texting in healthcare also has an “Out of Office” facility). If an immediately-required answer is not forthcoming, the sender of the message can they try contact through a secondary channel of communication, or know to get the answers they need from another source. In everyday administrative procedures, phone tag can be time-consuming and frustrating, but in critical emergency situations, phone tag can be the difference between life and death.īecause TigerConnect’s healthcare messaging app provides delivery notifications and read receipts, senders of messages are advised immediately when a message has been received – and that it has been received by the intended recipient. One of the major obstacles to efficiency within the healthcare industry is phone tag – when medical professionals or administrators have to leave a message and, when they do not receive a reply, send a follow-up message to ensure the first one was received. The Benefits of Delivery Notifications and Read Receipts Activity on the secure app for texting in healthcare is monitored by access reports to ensure compliant use, and also to identify threats to the integrity of the PHI that is being communicated.
TEXT MESSAGING PROGRAM WITH READ RECEIPT HOW TO
As long as secure texting policies are provided so that employees are aware of when and how the healthcare messaging app should be used, an individual user can be connected to the network and ready to message securely within minutes.īecause of the app’s similarity to other popular (but unsecure) messaging apps, individual users require no training on its use except for how to log into and out of the software. Secure healthcare text messaging apps work across multiple operating systems, so they are ideal for organizations that encourage BYOD policies. However, safeguards exist so that the PHI cannot be saved to individual devices, copied and pasted or sent outside of the network. It allows authorized users to access PHI and communicate PHI to other authorized users within a private network.
TEXT MESSAGING PROGRAM WITH READ RECEIPT SOFTWARE
A healthcare messaging app is an advanced piece of software that can be downloaded onto desktop computers and mobile devices.
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